By Colin Wilson
By the end of Financial Year, was your business sitting on a high, reflecting back on what an amazing 12 months it has been of financial growth? Did you celebrate the wins along the way and reflected back on missed opportunities, knowing now how to win them next time? Did you tick all the boxes of the goals you wanted to achieve plus more? You need to close off those opportunities before this Financial Year ends!
High performing businesses get their customers and clients engaged. Their staff are highly trained and motivated to succeed unsupervised. Some businesses of today are struggling in this area but when you address it “Magic Happens” and so does the business satisfaction of an owner. If your business is struggling and you are frustrated or flat, then you need help to refocus and set some solid goals for 2012/13 Financial Year. Read positive books, engage with successful people and get a business advisor/ mentor into your business to get you on track.
See below three things you can do to help your business, get back into business-
1. Set goals! End of June is a great time to do your staff reviews and set goals for 2012/13.
- You must have quarterly, 6 month and 12 month goals set in concrete and go for it.
- These goals need to be broken down monthly and weekly to ensure your success.
- You need to ensure your goals are linked to gross and nett profit.
And in times where things are perceived to be a bit harder, you and your staff may need to change the way you do things or travel to where the work is to make it happen.
2. Love your business? Then love your staff! I am a big believer if you love your business then it will love you back.
- Love your staff and help them grow their skill sets.
- Reward them, they will respond and help grow your business for you.
- Employer and staff satisfaction has to be high, and you better make sure you thank your top performers for a job well done over the past financial year.
Tip: I want you to hand out all of your group certificates to the staff that earn commissions or get paid bonuses. I want you to look them in the eye and thank them for their hard efforts. Even if staff has not performed to your expectation, hand them their group certificates and work on what it could have been if they had achieved their annual targets which you set for them 12 months ago.
3. Be confident, build confidence! You need to be 100% confident that you have the right team players in your business that want to grow it with you and for you.
- Benchmark your business.
- Have a good hard look at your performers and what their capabilities can bring you next Financial Year.
- Address your non-performers with expectations.
Key Business Advisors has grown over 80% each year for the past 4 financial years and in the last 12 months, we had our biggest growth spurt since we started. We have achieved our goals and targets! We have broken all records and hit some fantastic milestones this year. Our staff numbers have grown and they have been inspirational in driving our business in these ordinary times. To finish this financial year off on a high, KBA is in the finals for Telstra MYOB Small Business Awards and this is the icing on the cake for us! We believe, we practice what we preach and the Telstra Business Awards Judges have recognised this as well. Do not let uncertain times ahead flat line your business. You may need to make some changes but be sure you have your goals set with an expert before you take that step.