In this program, you and your staff will learn the step-by-step process of prospecting and selling on the telephone. Convert those leads you have obtained from networking events, referrals, past clients or lists into a steady income. Learn how to take the pain out of non-motivating prospecting and achieve highly effective conversions and wins.
What will my staff learn?
- The importance of the ‘purpose of the call’ and the objective outcome
- Selling yourself and your business over the phone
- Opening up a conversation with a customer
- Defining your campaigns
- Dealing with rejections
- Planning your opportunities
- Recognising verbal buying signals
- Knowing the objections before you begin
- How to trial close the customer through soft, hard and alternative closing techniques
- Using your weekly planner
- Sticking to your game plan
- Tactics to keep you motivated
- Improving your telephone sales closing ratio
What will they receive?
- Designed Workbooks
- Class exercises relevant to the industry
- KBA Certificate of completion
- Experienced, professional & friendly instructors
What are the costs?
- Please contact us for a customised training program quote for your business.
Download Our Telephone Sales Training Brochure here