Business Advisors
A strong sales culture can only be effective in a company that employs people who are among the best at what they do. Thatโs why KBA provides human resource services to businesses. Weย help them ensure that they recruit and retain the best staff, that their HR processes fullyย comply with Fair Work obligations, and that they build a great workplace environment forย productive teams who are highly motivated to reach their business goals and targets.ย Utilised independently of each other, our sales training programs, business improvement adviceย and HR services will help build your business โ but when implemented all together, they will takeย your business from good to great, as our clients have already proven.
1 > Assess & Analyse
Having fully engaged and challengedย staff all working to a common goalย is the key to success. When your staffย and departments are not aligned andย there is a lack of collaboration acrossย departments, areas of the businessย become dysfunctional and customerย service standards decline, negativelyย impacting your business.
Many businesses have strategic plans but there is commonly a lack of an effective Staff Plan. A thorough hands on audit with our Business Advisors will closely analyse your documentation, team meetings, one-on-ones, processes and procedures. You will be provided with recommendations focusing on compliance, best practice and processes to increase efficiency in your business.
2 > Implement Best Practiceย HR
Our HR Advisors cater for businesses of all sizes, from SMEs right through toย complex organisations, allowing us to be a true partner for all Human Resourcesย and Industrial Relations functions. We can manage your entire HR Departmentย or partner with your current HR department to assist your business in all HRย functions. Our HR Advisors can work onsite or off-site to suit your needs.
3 > Performance Reviews
Performance reviews are essential to ensure your staff are aligned with theย vision, values and purpose of the business. This process allows you to discussย areas of achievement, areas for development, create and communicate a clearย understanding of your expectations while assisting staff engagement andย motivation.
4 > Trainingย & Development
Staff are a crucial investment and can determine the success or failure of your business. Our Business Advisors work with everyone in your business, from upper to lower level management, sales, inbound and outbound, administration and reception. Each of your staff members are important in the success of the team. Succession planning and career development leads to higher staff retention rates, employee morale and business growth.
5 > We Make You Accountable To Grow Your Business
We ensure you donโt go back into any previous poor habits by monitoring your progress using our systems, emails, calls, webinars and face-to-face contact to ensure long term solutions and benefits.
Our Business Improvement Programs:
Team Leadership Training
As an accredited facilitator toย run this 5 Behaviors of aย Cohesive Team program…
STAR Workplace Program
STAR Workplace is a unique tool that measures both employer and staff satisfaction, as well as how your staffโs everyday activities link back to your business strategy.
DiSC Profiling
DiSC profiles describe behavioural styles and how to relate better with others in the workplace.
Business Growth Model
At KBA, our purpose is to work on all aspects of your business to help reach its full potential.
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