Business to Consumer – Customised Sales Training Program

Learn innovative ways to win new business and achieve results in today’s marketplace.

This customised sales training program will provide your company with a professional sales tool kit to give you the resources to grow and develop your staff with more profitable sales results.

This program will teach your sales professionals ‘How to Hunt and Fish for Opportunities’ in today’s competitive marketplace. They will be focused on developing new business while keeping and growing your existing clientele with the products and services you offer.

Your staff will learn how to WIN the customer’s approval and INCREASE opportunities to close the sale

What will my staff learn?

  • How to approach a customer in a friendly and engaging manner
  • How to open up a conversation with a customer
  • How to identify a customer’s personal needs by asking open-ended questions
  • How to match and educate customers on your products and services
  • How to demonstrate your products
  • How to sell the features and benefits of your products and services
  • How to cross-sell or upsell other products and services
  • How to read the client through verbal and non-verbal buying signals
  • How to overcome objections
  • How to trial close the customer through soft, hard and alternative closing techniques
  • How to ask for the order and close the sale
  • How to promote the value to the customer so they come back to you and create referrals

What will they receive?

  • Designed Workbooks
  • Class exercises relevant to industry
  • KBA Certificate of completion
  • Experienced, professional & friendly instructors

What are the costs?

  • Please contact us for a customised training program quote for your business.

Download Brochure


Want to run B2C Sales training programs for your staff? Register your interest below and we’ll be in touch soon!

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