Low morale in the factory was having a major impact on productivity and staff satisfaction and whilst we could see it happening, we were unsure how to fix it. Key Business Advisors conducted a STAR Workplace® survey and the staff responded really well as they could see we were wanting to improve the business and valued their input. The survey returned vital feedback and allowed Key Business Advisors to set a strong structure and processes within the business. Another point of emphasis was the importance of customer service and the customised sales training helped us hit and exceed our financial targets. We strongly recommend Key Business Advisors, especially in small business where you are often left feeling very isolated and alone.