Customer Engagement Masterclass
Customer Engagement Masterclass
Customer Engagement is essential to the success of your business. How do you ensure you and your team have the best strategies and knowledge to engage with your clients? By understanding how to fully engage your customers.
Experience an interactive customer engagement program that will grow the skills and capabilities in your team. This program will provide you with a modern approach and practical toolkit to give you confidence to build productive relationships with your customers.
This program will focus on improving the customer experience in your business by focusing on the key elements of understanding your customers and providing them with the solutions and outcomes they require.
Our engagement program will give your team the best opportunity to hit their targets and deliver superior financial results for the business.
What youโll receive
- Designed Workbooks
- Class exercises relevant to the industry
- KBA Certificate of Completion
- Experienced, professional & friendly instructors
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Morning and afternoon tea, lunch, and refreshments will be provided
Your investment
- $950* (GST inc) per person.
ย ย ย ย ย To register more people from the same organisation, contact us for a discount.
What you will learn:
- How to improve the customer experience in your business
- How to understand customer motivations when buying products and services
- How to understand how customers make their decisions?
- How to create the best customer experience for your own customers
- How to follow the 7 key steps in customer engagement
- How to sell through customer engagement
- How to build your soft skills and strategies to engage customers
Event Information
Date/Time
Date(s) - August 5, 2026
9:00 am - 4:30 pm
Location
Key Business Advisors
Categories
Bookings
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