Colin Wilson, Director of Key Business Advisors, has last month flown all over Australia to assist the Telstra Licensed Shop Association in their search for the inaugural winner of the TLSA Manager of the Year Award.

Together with different TLSA Board Members in each state, Mr Wilson, an independent judge, has conducted thorough interviews around Australia to select the most exemplary Telstra Licensed Store and Telstra Business Centre managers. The finalists have demonstrated outstanding leadership in customer service, people management, business management, technology expertise, and attributes such as community contributions.

Mr Wilson is well placed to help judge the TLSA Manager of the Year, as he knows firsthand what it takes for managers to lead their teams to success. He and Key Business Advisors, a TLSA endorsed supplier, have been supporting the TLSA and its members for almost four years by providing customised sales training programs as well as human resource services, systems and advice.

“It is an honour to be selected as an independent judge for the TLSA Manager of the Year 2012,” Mr Wilson said. “It is icing on the cake for us, as Key Business Advisors was a finalist for this year’s Telstra Business Awards in the MYOB Small Business Award category.”

“In the past four years, KBA has been working closely with many Telstra Licensed Stores and Telstra Business Centres. We have seen the best and brightest managers who are committed to growing their licensee’s business while bringing out the best in their staff and providing excellent customer service. It is great to see the TLSA and the Telstra Licensees recognise their managers for their hard work and dedication.”

Key Business Advisors congratulates Danielle Hickman from TLS Warrnambool, who was named Manager of the Year – Telstra  Licensed Stores, and Paul Tozer from TBC Brisbane East/Sunshine Coast, who was awarded Manager of the Year – Telstra Business Centres, during the Gala Dinner on 9 November at the RACV Club. Congratulations to all the finalists and winners of each state!

About The Author

Colin Wilson

My passion is to HELP grow a company’s capabilities to reach its full potential. How I do that is by supporting many business owners in implementing better Business Strategies, Sales and Customer Services as well as Employee Engagement.

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