Building the Best Teams

As we head towards the end of 2026, many companies are reviewing their teams and structures and considering how they can build an even better team for 2027. Some may be looking at ways to grow their teams, while others may need to make necessary changes to reset and refocus for the year ahead. When times are challenging and business owners are pushed to the limit, many look within their teams to better understand how their company can perform more effectively in the future. 

This is not just about working harder; it is about working smarter to produce better company outcomes. While many companies are looking towards AI, which is important, you must also look more deeply at what AI cannot do and ensure your company maintains a personal connection with clients. When it comes to communication, nothing has changed. Most people still value a phone call, a virtual meeting or a face-to-face client visit. 

As businesses, we all want more sales leads and opportunities to come our way. However, if you are not communicating with your clients, you may be in danger of losing them without even realising it. Every business needs team members who have the skills and confidence to speak with and communicate effectively with clients. We trust our people to do this because strong relationships can be an important point of difference from your competitors. 

Good teamwork and communication are essential for retaining and growing existing client relationships, while attracting new customers through marketing, current client work and referrals. We all value word-of-mouth recommendations. After a year shaped by many things outside our control, companies want to return to meaningful, interactive and engaging conversations that will create more opportunities in 2027. 

Below are some tips that might help

1. Building Trust

When team members trust one another, this flows through to your clients. Clients can see and feel that there is a strong team behind them, working together to achieve the best results. In turn, this helps build solid relationships and partnerships for the future.

2. Engage in Conversations for Better Ideas

When teams come together for open conversations and brainstorming sessions, better ideas often follow. These discussions can lead to improved processes and systems, as well as smarter and faster outcomes that deliver real value to your business and clients.

3. Individual and Team Commitment 

Every company relies on both individual and team commitment to get the job done. The key is gaining buy-in and providing clarity when decisions are made. This is why I strongly recommend Strategic Planning. When there is a clear plan to follow, it is much easier for the team to understand the direction, know what is expected and remain committed.

4. Accountability

Accountability is a buzzword in every company, but how do you help people take greater responsibility for their part in getting the job done? The process is quite simple when you follow points 1, 2 and 3 above. The secret is not having you or a manager hold everyone accountable. It is creating a team where people hold themselves and those around them accountable, which produces results.

5. Results

A company cannot perform without results. We know this has been a very challenging year for many businesses; however, companies need to push through these challenges to achieve the best possible results in 2027. When you have trust, engaged conversations, individual and team commitment, and accountability, positive results are much more likely to follow. 

Building a Cohesive Team Is the Secret to Success in 2027 

Colin Wilson, Director of Key Business Advisors, is an accredited trainer in Patrick Lencioni’s model, The Five Behaviors of a Cohesive Team. This program helps companies build trust, strengthen teamwork and grow. If your company wants to create a greater impact in 2027, reach out to KBA to learn more about the program or visit https://keyba.com.au/leadership-training/the-five-behaviors-of-a-cohesive-team/ 

Building a strong team also means creating a business that can perform without everything relying on the owner. Colin Wilson explores this further in his recently released book, Your Business Beyond Tomorrow: Either You Run Your Business or It Will Run You! 

This book is about setting YOU, the business owner, up for greater success. Many business owners feel trapped within their business. They know they need to make changes and spend more time working on the business rather than in it, but this remains one of their biggest challenges. When you focus on building the best team for your company, positive things start to happen. It takes time and patience, but when it comes together, you will feel more in control. 

To order your copy, visit https://colinwilson.com.au 

Book a FREE 15-Minute Chat

📞 03 9325 5900 or 📞1300 4 ADVICE 

If you are doing it tough right now, contact Key Business Advisors for a FREE 15-minute chat. We would be pleased to help you work through these challenges, provide practical advice and be a sounding board for your concerns. 

Partner with Key Business Advisors 

Whether you need support to build a stronger team, improve your people and culture, or refocus your business strategy, Key Business Advisors has an experienced team committed to delivering practical results. We develop tailored strategies that help businesses move from good to great, aligned with their mission, vision, purpose and values. 

With a proven model and more than 18 years of experience, we have built strong, long-lasting relationships with clients across Australia. 

To learn more about how we can support your business, and to access practical resources to help your business grow and evolve, explore our FREE resources: 

• KBA Business Strategy & Growth – https://keyba.com.au/business-advice-strategy-and-growth/  

• KBA People & Culture – https://keyba.com.au/people-culture-business/ 

• KBA HR Advice & Support – https://keyba.com.au/hr-advice-support/ 

• KBA Leadership & Sales Development – https://keyba.com.au/professional-sales-training/ 

Need help? Give us a call. Let us help you strengthen the performance, leadership and culture of your business. Contact Key Business Advisors on 1300 4 ADVICE today.