Telephone Selling Techniques – Customised Sales Training Program
In this program, you and your staff will learn the step-by-step process of prospecting and selling on the telephone. Convert those leads you have obtained from networking events, referrals, past clients or lists into steady income. Learn how to take the pain out of non-motivating prospecting and achieve highly effective conversions and wins.
What will my staff learn?
- The importance of the ‘purpose of the call’ and the objective outcome
- Selling yourself and your business over the phone
- Opening up a conversation with a customer
- Defining your campaigns
- Dealing with rejections
- Planning your opportunities
- Recognising verbal buying signals
- Knowing the objections before you begin
- How to trial close the customer through soft, hard and alternative closing techniques
- Using your weekly planner
- Sticking to your game plan
- Tactics to keep you motivated
- Improving your telephone sales closing ratio
What will they receive?
- Designed Workbooks
- Class exercises relevant to industry
- KBA Certificate of completion
- Experienced, professional & friendly instructors
What are the costs?
- Please contact us for a customised training program quote for your business.
Want to run the Telephone Selling Techniques training program for your staff? Register your interest below and we’ll be in touch soon!